At Craftoryy, we take great care in crafting and delivering your products. However, if there’s an issue, we’re here to help.

📝 How to Request a Return or Refund:

  • Send an email to hublakhdatar@gmail.com within 48 hours of receiving the product.
  • Include your Order ID, photos of the item, and a brief explanation of the issue.
  • We only accept returns; no exchange or replacement is allowed.

🔍 Our Review Process:

  • We will carefully review your request.
  • If we find the item to be eligible for return or refund (e.g., damaged, wrong item sent), we will notify you with next steps.
  • Return shipping details will be provided, if applicable.

⚠️ Important Notes:

  • Items must be unused, in original packaging, and in sellable condition.
  • Customised or made-to-order items are non-returnable and non-refundable.
  • We reserve the right to approve or reject any return/refund request based on our evaluation.

💸 Refund Timeline:

  • Once approved and the product is received (if required), refunds will be credited within 5–7 working days to the original payment method.

For any concerns, please contact us at:
📧 hublakhdatar@gmail.com | 📞 +91 7439700150